I was very excited to try the ceramic pan from Chantal as I was searching to upgrade my old pots and pans. I ordered one 2 qt pot and two frying pans from their "Supreme" ceramic coated series. Within one week of using the pot in the mornings for making oatmeal using a wooden spoon and washing it by hand I noticed that the ceramic coating had chipped!! I was frankly shocked! I emailed the customer service email address on the website and never heard anything back. Another 3 weeks go by and I take out one of the frying pans that I purchased at the same time to boil some hotdogs and noticed a chip in the ceramic coating on that one as well!! It was only the third time I had ever used it, and again I'd only eve used it using wooden utensils like the instructions said. Super disappointed I tracked down the phone number to Chantals corporate office to talk to their customer service. This only led me to an answering machine with a message to send an email with complaint and pictures to their customer service, which I did. Another 10 days later I still haven't heard a single thing back from the company. The quality of these pots and pans are absolutely terrible. If they start chipping after just a few uses, what will they look like in a year or two? How safe are they to use? No one seems to be around to answer those questions for their customers. I would highly recommend anyone against buying these, mainly for the terrible quality at a premium price point. But their total lack of customer service has been making the experience even worse. Do yourself a favor and buy from IKEA and you will get better quality.
I love this 10” skillet. It heats up nicely on the induction stove top. Quality made & I will purchase additional Chantal cookware
Beautiful execution of design for function. Works very well and requires lower burner settings. Excellent value for the money! Well pleased with purchase. Five Stars!!!
Love this cookware. Sturdy and easy to handle. Have purchased more pans in assorted other sizes.
this pan is the only non stick pan I have in my kitchen. It sears perfectly!