I purchased this set plus 2 extra fry pans. All the fry pans were received damaged, one with a dent/chip and the others with what appears to me to be missing coating (rough areas). I emailed customer service about it, sent photos twice and I have been following up with emails and calls for 5 days in a row now and no response. I was able to speak with someone over the phone today who was very rude and advised Anne will be contacting me. Will update my review with the results so others customers will know what to expect if they encounter same experience.
The set was given as a gift and was very well received, as in she loved it!