I emailed your consumer rep dept to find out which lid I should buy to replace the broken lid on my 3 qt, 21 cm wide stockpot. Your rep never told me which particular lid to buy (she highlighted one lid but never actually told me that was the one to buy) and, in fact, left me confused so that I assumed Induction 21 meant a lid for a 21 cm pot. I went ahead and bought one of the Induction 21 lids but it turned out to be way too small. When I then inquired of your rep how to return the lid, no response. So, all in all, a disappointing experience.
I initially did not have high hopes for this lid, as copper fusion had not been made in many years. This lid fits great! I actually like it better than the old one! The lip on it is deeper to prevent it from sliding off when the sauce pan is tilted. Should never have doubted the high quality of anything made by Chantal!
I am beyond pleased! Thank you!
I needed. A new lid for a non-Chantal pot and got great service