It's great, thank you!
Thank you for this very wonderful Oolong Teakettle. Much appreciation for all your kindness and help in bringing this kettle into our lives!
I absolutely love my Chantal tea kettle.
After I recently submitted my review regarding my white with black handle tea kettle purchased from Home Goods complaining about the spout. (see paragraph below) Chantal immediately emailed me explaining how to remedy the problem. "Occasionally the flipper lid action can become a bit stiff and not fully close. A bit of oil or spritz of spray Pam solves the issue. " Well it worked! The lid now closes and the kettle whistles when ready. I am totally satisfied with the kettle AND Chantal's customer service! Quality products & perfect customer service....what a Great combination! Highly recommend!
The good news is it looks great in my kitchen, has lid for easy clean, easy filling, the handle doesn't get hot and kettle is well balanced for easy pouring. The disappointing news is that after only a few uses (heating water for tea only) the spout will not stay closed and can't be closed all the way preventing the tea kettle from whistling.
It was gift. I haven’t heard anything yet. But I really researched my purchase so should be good.